One of the manner ins which Samsung wanted the Galaxy Fold to stick out from the competitors had not been just based upon equipment, but additionally the after-sales service where the company intended to supply a concierge-like solution for consumers. Considered that the phone is valued at an eye-watering $2,000, we envision that customers probably will not be pleased with simply the hardware alone.
The good information is that if you’re residing in the United States and also you are intending on acquiring or have actually currently purchased yourself the Galaxy Fold, you’ll be pleased to discover that in the current upgrade to the Samsung Members app, the Galaxy Fold Premier Service is currently online, so you’ll wish to update the application if you ‘d such as to take benefit of the service.
For those that are unfamiliar, Samsung had originally planned a “red carpeting” experience for Galaxy Fold clients, one of that included this Premier Service. What it does is that it permits customers to contact a Samsung expert either via video clip conversation or by dialing a committed toll-free number.
Unlike your typical customer service hotline, this Premier Service will just be readily available to Galaxy Fold customers. Probably this ought to lead to much shorter delay times and also experts that are more acquainted with your phone and also any issues you could have with it. It is a rather unique service, we’ll need to admit, yet some may value it.