UK government launches WhatsApp coronavirus information service

by admin on Mar 28, 2020
Image Source : Department of Health and Social Care

The UK federal government has introduced a coronavirus detail service using WhatsApp to help people gain access to details about the illness.

The solution was initially released on Wednesday, March 26, nevertheless, it bumped into some issues, to begin with, offering individuals with error messages instead of details.

To access the function in the UK, users require to do the following:

  1. Within WhatsApp, tap the ‘New Chat’ icon in the top right-hand corner of the app.
  2. Select ‘New Contact’
  3. Add (+44) 7860 064422 into the ‘Mobile’ field.
  4. You can choose to add a contact name if you wish, but it’s not essential.
  5. Press save.
  6. Text the word ‘hi’ to the number.

GOV.UK coronavirus information service.

Last updated 26 MARCH 2020

You can use this service to get information about coronavirus (COVID-19) from GOV.UK.

For the latest guidance, visit:

Any messages you send will not be read by a person. You cannot call this number.

This is not a WhatsApp group, you will not receive spam messages.

Health information

This service cannot check your symptoms or provide a diagnosis.

For health information, visit the NHS website:

Topics Reply with a number from 1 to 9 to find out more about the following topics: 1. What is coronavirus? 2. Prevention 3. Symptoms 4. Stay at home 5. Travel 6. Latest numbers 7. Mythbusters 8. Share 9. More information

Users can respond with any of the above names to obtain more information about the defined subject, as an example, information regarding the illness, just how to protect against the spread, the symptoms, constraints on remaining at the house, and also traveling as well as more.

Source: iMore